We’re committed to making sure everyone’s experience with Hangar 9 products is the best it can be. To that end, we want to make you aware that we have received reports of a very few number of 35% Extra 260s that have experienced wing failures. Although the number is very small, we take all reports seriously and have done an engineering analysis on the wings that experienced the issue. We have identified the problem as resulting from insufficient glue being applied in the critical wing tube socket and shear web joint. A failure due to this normally will occur in the first few flights on the model; if you already have several flights on your model, you can continue to fly with confidence. Though it is highly unlikely that your wing has an issue, we want to make you aware of the situation and offer a simple fix.
We have analyzed the structure and have engineered a simple fix that is very durable, light weight and completely solves the problem. The fix does not require the removal of any covering material. It requires a few tools, glue and about an hour of time to perform.
If you choose not to do this and wish to receive a new set of wings, we will be glad to accommodate. Please take into consideration that we will not have replacement stock for you until March 1, 2008. If you wish to wait and would like to receive a replacement set of wings, please contact our Product Support department at 877-504-0233 or by e-mail at email@example.com.
If you would like to do this simple procedure to reinforce your wings yourself so you can keep flying, please click here to see instructions.